GENERAL ENQUIRIES
For inquiries regarding KimCums.com memberships, the content on this site or any other site related inquiries, please contact us via email HERE
PASSWORD AND LOGIN SUPPORT
If you have forgotten your password and are unable to reset your password under your account settings, or are experiencing difficulties logging in, please contact us via email HERE
MEMBERSHIP AND BILLING SUPPORT
To cancel your KimCums membership and for all membership and billing matters concerning your membership to KimCums.com, please use the links provided below. For support for transactions processed by CCBill:
BILLING SUPPORT: CBILL: https://support.ccbill.com.
KIMCUMS.COM REFUND POLICY
Please visit the Terms and Conditions page to view KimCums.com’s Refund Policy.
KIMCUMS.COM TERMS AND CONDITIONS
Please visit the Terms and Conditions page.
VIDEO STREAMING SUPPORT
Streaming has been tested on Chrome, Safari, and Firefox browsers, but some users may experience technical difficulties. If you are experiencing difficulties streaming videos on KimCums.com, we recommend checking that you are using the latest updated version one of the following browsers: Google Chrome, Safari, or Firefox. You may also need to clear your cache. If you are still experiencing difficulties, please contact us HERE.
MOBILE STREAMING SUPPORT
If you are experiencing difficulties streaming trailers and videos when using an iPhone running iOS 8.1, we recommend updating to the latest version of iOS 9.